.vlc-widget{position:fixed;right:22px;bottom:64px;z-index:2147483000!important;isolation:isolate;font-family:system-ui,-apple-system,"Segoe UI",sans-serif;color:#172033}
.vlc-launcher{display:flex;align-items:center;gap:9px;background:#14335f;color:#fff;border:0;border-radius:999px;padding:14px 20px;font-size:15px;font-weight:750;box-shadow:0 14px 30px rgba(20,51,95,.28);cursor:pointer}
.vlc-launcher span{display:flex;align-items:center;justify-content:center;width:22px;height:22px;border:2px solid rgba(255,255,255,.8);border-radius:50%}
.vlc-window{position:absolute;z-index:1;right:0;bottom:62px;width:min(390px,calc(100vw - 30px));height:min(650px,calc(100vh - 110px));background:#fff;border:1px solid #d9e4f0;border-radius:22px;overflow:hidden;box-shadow:0 24px 60px rgba(15,23,42,.2);display:flex;flex-direction:column}
.vlc-window[hidden]{display:none}
.vlc-window header{background:#14335f;color:#fff;padding:16px 18px;display:flex;align-items:center;justify-content:space-between}
.vlc-window header button{font-size:27px;color:#fff;background:transparent;border:0;line-height:1;cursor:pointer}
.vlc-welcome{flex:0 0 auto;padding:13px 16px;margin:0;background:#edf4ff;color:#14335f;font-size:14px}
.vlc-messages{flex:1 1 auto;min-height:0;overflow:auto;display:flex;flex-direction:column;gap:9px;padding:14px;background:#f7f9fc}
.vlc-message{display:flex;flex-direction:column;align-items:flex-start}.vlc-message small{font-size:11px;color:#64748b;margin:0 7px 3px}.vlc-message p{max-width:82%;padding:10px 13px;margin:0;border-radius:15px;background:#fff;border:1px solid #e3eaf3;line-height:1.42;white-space:pre-wrap}
.vlc-message.is-customer{justify-content:flex-end}.vlc-message.is-customer p{background:#14335f;color:#fff;border-color:#14335f}
.vlc-message.is-customer{align-items:flex-end}.vlc-message.is-system{align-items:center}.vlc-message.is-system p{max-width:100%;background:#eaf2ff;color:#14335f;font-size:13px;text-align:center}
.vlc-start,.vlc-reply{position:relative;z-index:2;flex:0 0 auto;padding:12px 14px;display:grid;gap:9px;border-top:1px solid #e6eef8;background:#fff}
.vlc-start[hidden],.vlc-reply[hidden]{display:none}
.vlc-start label{font-size:12px;font-weight:700;display:grid;gap:4px}.vlc-start input,.vlc-start textarea,.vlc-reply textarea{font:inherit;font-size:14px;padding:9px 10px;border:1px solid #cbd5e1;border-radius:9px;resize:none}
.vlc-start button,.vlc-reply button{font:inherit;font-weight:750;border:0;border-radius:10px;background:#14335f;color:#fff;padding:11px 14px;cursor:pointer}
.vlc-reply{display:grid;grid-template-columns:1fr auto;align-items:end}.vlc-reply button{height:43px}
.vlc-closed{flex:0 0 auto;border-top:1px solid #e6eef8;background:#fff;padding:15px 14px;display:grid;gap:10px}.vlc-closed[hidden]{display:none}.vlc-closed p{margin:0;font-size:14px;color:#475569;text-align:center}.vlc-closed button{font:inherit;font-weight:750;border:0;border-radius:10px;background:#14335f;color:#fff;padding:12px 14px;cursor:pointer}
.vlc-service{flex:0 0 auto;max-height:280px;overflow:auto;background:#fff8ed;border-top:1px solid #fde2b5;padding:12px 14px}.vlc-service[hidden]{display:none}.vlc-service p{font-size:13px;line-height:1.4;margin:0 0 10px;color:#704411}.vlc-service-actions{display:flex;gap:7px;flex-wrap:wrap}.vlc-service button{font:inherit;font-size:13px;font-weight:700;background:#fff;border:1px solid #e7c68c;color:#704411;border-radius:9px;padding:8px 10px;cursor:pointer}.vlc-service form{display:grid;gap:7px;margin-top:11px}.vlc-service form[hidden]{display:none}.vlc-service label{font-size:12px;font-weight:700;display:grid;gap:3px}.vlc-service input,.vlc-service textarea{font:inherit;border:1px solid #d6c09a;border-radius:8px;padding:8px;resize:none}.vlc-service form button{background:#14335f;border-color:#14335f;color:#fff}
.vlc-status{flex:0 0 auto;font-size:12px;color:#64748b;padding:8px 14px 12px;margin:0;background:#fff}.vlc-status.is-error{color:#b91c1c}
.vlc-trap{position:absolute!important;left:-10000px!important;height:1px!important;width:1px!important;overflow:hidden!important}
@media(max-width:520px){.vlc-widget{right:12px;bottom:58px}.vlc-window{position:fixed;inset:12px 12px 72px;width:auto;height:auto;max-height:none}.vlc-launcher{width:48px;height:48px;padding:0;justify-content:center;gap:0}.vlc-launcher span{width:23px;height:23px;margin:0}.vlc-launcher{font-size:0}.vlc-launcher span{font-size:15px}.vlc-service{max-height:44vh}}